Privacy Policy

Last updated: April 1, 2026

1. Introduction

Solution Calfeutrage et Isolation inc. (“we”, “us”) is committed to protecting the personal information of its clients and visitors in accordance with Quebec’s Act 25 on the protection of personal information in the private sector .

2. Information collected

We may collect the following information:

First and last name
Email address
Phone number
Mailing address
Information about your property (type of building, year of construction)
Browsing data (IP address, browser type, pages visited)
Advertising identifiers (gclid, fbclid, msclkid) for campaign tracking

3. Use of information

Your information is used for the following purposes:

Processing and responding to your quote requests
Communicating with you about our services
Improve our website and services
Measuring the performance of our advertising campaigns
Comply with our legal obligations

4. Cookies

Our site uses cookies for:

Essential cookies: necessary for the operation of the site (cookie consent, session)
Analytical indicators: Google Tag Manager, to understand website traffic
Advertising tools: MetaPixel and Microsoft Clarity, to measure the effectiveness of our campaigns

Analytical and advertising cookies are only activated after your explicit consent .

5. Information Sharing

We do not sell your information. We may share it with:

Our service providers (CRM Pipedrive, hosting)
The competent authorities if required by law

6. Conservation

Your information is kept for as long as necessary for the purposes for which it was collected, and in accordance with the time limits prescribed by law.

7. Your rights

In accordance with Law 25, you have the right to:

Access your personal information
Request the correction of your information
Request the deletion of your information
Withdraw your consent at any time

To exercise these rights, please visit our data access request form .

8. Person responsible for the protection of personal information

For any questions regarding our policy or your data:

Manager: Maxime Renaud
Email: info@solutionisolation.ca
Telephone: 1 866-980-0665

9. Modifications

We reserve the right to modify this policy at any time. Any changes will be posted on this page along with the date of the update.